{"id":12208,"date":"2025-05-22T17:57:23","date_gmt":"2025-05-22T20:57:23","guid":{"rendered":"https:\/\/new.troutandwine.com\/politica-de-cancelamento\/"},"modified":"2025-07-02T19:48:54","modified_gmt":"2025-07-02T22:48:54","slug":"politica-de-cancelamento","status":"publish","type":"page","link":"https:\/\/troutandwine.com\/pt-br\/politica-de-cancelamento\/","title":{"rendered":"Pol\u00edtica de cancelamento"},"content":{"rendered":"\t\t
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Pol\u00edtica de cancelamento<\/h1>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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Entendemos que os planos de viagem podem mudar, e nosso objetivo \u00e9 ser o mais flex\u00edvel poss\u00edvel dentro das limita\u00e7\u00f5es de nossas opera\u00e7\u00f5es. Leia atentamente nossa pol\u00edtica de cancelamento: <\/p>\n

Passeios em grupo<\/h3>\n
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    O cancelamento gratuito<\/strong> est\u00e1 dispon\u00edvel at\u00e9 24 horas antes da retirada<\/strong>.<\/p>\n<\/li>\n

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    Os cancelamentos feitos com menos de 24 horas de anteced\u00eancia<\/strong> incorrer\u00e3o em uma taxa de US$ 50 por pessoa<\/strong>.<\/p>\n<\/li>\n

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    Se voc\u00ea n\u00e3o comparecer,<\/strong> ser\u00e1 cobrado o pre\u00e7o total da excurs\u00e3o<\/strong>.<\/p>\n<\/li>\n<\/ul>\n

    Passeios particulares<\/h3>\n
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      Os termos de cancelamento para passeios particulares variam. Entre em contato conosco diretamente<\/strong> para obter detalhes e assist\u00eancia personalizada. <\/p>\n<\/li>\n<\/ul>\n

      Passeios “Grandes Marcas<\/h3>\n

      Condi\u00e7\u00f5es especiais de cancelamento se aplicam a passeios em vin\u00edcolas de alta demanda:<\/p>\n

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        Catena Zapata<\/strong> & El Enemigo<\/strong>: Reembolso total at\u00e9 8 dias<\/strong> antes do passeio. Para grupos de 9 ou mais<\/strong> pessoas, os cancelamentos devem ser feitos com pelo menos 15 dias<\/strong> de anteced\u00eancia. <\/p><\/li>

      • Restaurante Ang\u00e9lica<\/strong> e Piedra Infinita (Zuccardi)<\/strong>: Reembolso total at\u00e9 48 horas<\/strong> antes da data da excurs\u00e3o.<\/p><\/li>\n<\/ul>\n

        Reservas via Viator<\/h3>\n

        Se voc\u00ea reservou sua excurs\u00e3o por meio da Viator<\/strong>, dever\u00e1 cancelar diretamente pela plataforma deles<\/strong>. N\u00e3o podemos processar altera\u00e7\u00f5es ou reembolsos para reservas feitas por terceiros. <\/p>\n

        Cancelamentos de \u00faltima hora<\/h3>\n

        Em caso de circunst\u00e2ncias imprevistas<\/strong>, como doen\u00e7a, podemos oferecer flexibilidade durante a baixa temporada<\/strong>. No entanto, observe que , na alta temporada<\/strong>, ser\u00e3o aplicadas taxas de cancelamento padr\u00e3o devido \u00e0 disponibilidade limitada e \u00e0 alta demanda. <\/p>\n

        Se voc\u00ea tiver alguma d\u00favida ou precisar de ajuda com sua reserva, entre em contato com nossa equipe.<\/p>\n

         <\/h3>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"

        Pol\u00edtica de cancelamento Entendemos que os planos de viagem podem mudar, e nosso objetivo \u00e9 ser o mais flex\u00edvel poss\u00edvel dentro das limita\u00e7\u00f5es de nossas opera\u00e7\u00f5es. Leia atentamente nossa pol\u00edtica de cancelamento: Passeios em grupo O cancelamento gratuito est\u00e1 dispon\u00edvel at\u00e9 24 horas antes da retirada. Os cancelamentos feitos com menos de 24 horas de […]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"elementor_header_footer","meta":{"footnotes":""},"class_list":["post-12208","page","type-page","status-publish","has-post-thumbnail","hentry"],"yoast_head":"\nPol\u00edtica de cancelamento - Trout & Wine<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/troutandwine.com\/pt-br\/politica-de-cancelamento\/\" \/>\n<meta property=\"og:locale\" content=\"pt_BR\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Pol\u00edtica de cancelamento - Trout & Wine\" \/>\n<meta property=\"og:description\" content=\"Pol\u00edtica de cancelamento Entendemos que os planos de viagem podem mudar, e nosso objetivo \u00e9 ser o mais flex\u00edvel poss\u00edvel dentro das limita\u00e7\u00f5es de nossas opera\u00e7\u00f5es. 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