{"id":12292,"date":"2015-01-26T09:02:14","date_gmt":"2015-01-26T12:02:14","guid":{"rendered":"https:\/\/new.troutandwine.com\/termos-e-condicoes\/"},"modified":"2025-07-15T21:26:15","modified_gmt":"2025-07-16T00:26:15","slug":"terms-and-conditions","status":"publish","type":"page","link":"https:\/\/troutandwine.com\/pt-br\/terms-and-conditions\/","title":{"rendered":"Termos e condi\u00e7\u00f5es"},"content":{"rendered":"\t\t
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Termos e condi\u00e7\u00f5es<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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Termos e condi\u00e7\u00f5es de reserva<\/strong>
Bem-vindo ao Trout & Wine. Ao fazer uma reserva em nosso site, voc\u00ea concorda com os seguintes termos e condi\u00e7\u00f5es. Recomendamos que voc\u00ea leia esta se\u00e7\u00e3o com aten\u00e7\u00e3o antes de prosseguir com sua compra. <\/p>\n\n\n\n

1. Disposi\u00e7\u00f5es gerais<\/h3>\n\n\n\n

1.1<\/strong> Estes termos e condi\u00e7\u00f5es se aplicam a todas as reservas e servi\u00e7os fornecidos pela Trout & Wine.
1.2<\/strong> Ao fazer uma reserva, o cliente concorda em cumprir estes termos.<\/p>\n\n\n\n

2. Reservas<\/h3>\n\n\n\n

2.1<\/strong> Para confirmar uma reserva, voc\u00ea deve preencher o formul\u00e1rio de reserva on-line e fazer o pagamento correspondente.
2.2<\/strong> O cliente deve fornecer informa\u00e7\u00f5es precisas e completas ao fazer a reserva, inclusive detalhes de contato e prefer\u00eancias.<\/p>\n\n\n\n

3. Pre\u00e7os e pagamentos<\/h3>\n\n\n\n

3.1<\/strong> Os pre\u00e7os dos passeios est\u00e3o listados no site e incluem todos os impostos e taxas aplic\u00e1veis, salvo indica\u00e7\u00e3o em contr\u00e1rio.
3.2<\/strong> O pagamento integral \u00e9 exigido no momento da reserva, a menos que seja especificado um acordo de pagamento diferente.
3.3<\/strong> Aceitamos pagamentos por cart\u00e3o de cr\u00e9dito, transfer\u00eancia banc\u00e1ria e outros m\u00e9todos especificados na p\u00e1gina de pagamento.<\/p>\n\n\n\n

4. Modifica\u00e7\u00e3o e cancelamento de reservas<\/h3>\n\n\n\n

4.1 Excurs\u00f5es em grupo<\/strong> – Os cancelamentos feitos pelo menos 24 horas<\/strong> antes do in\u00edcio da excurs\u00e3o n\u00e3o acarretam nenhum custo. Os cancelamentos dentro de 24 horas est\u00e3o sujeitos \u00e0 penalidade descrita em nossa pol\u00edtica de cancelamento. <\/p>\n\n\n\n

4.2 Passeios privados<\/strong> – Os cancelamentos feitos com pelo menos 5 dias<\/strong> de anteced\u00eancia n\u00e3o acarretam nenhum custo. Os cancelamentos com menos de 5 dias de anteced\u00eancia acarretam uma multa de US$ 150<\/strong>. <\/p>\n\n\n\n

4.3 Vin\u00edcolas espec\u00edficas<\/strong> (Catena, El Enemigo, Vi\u00f1a Cobos, Piedra Infinita, Angelica Zapata Restaurant e Salentein) – As reservas s\u00e3o reembols\u00e1veis somente com 10 dias de anteced\u00eancia<\/strong>. Para cancelamentos fora desse prazo, ser\u00e1 cobrado o valor total estabelecido pelas vin\u00edcolas. <\/p>\n\n\n\n

4.4<\/strong> Se a Trout & Wine cancelar um passeio devido a circunst\u00e2ncias imprevistas (clima, for\u00e7a maior, etc.), o cliente poder\u00e1 optar por um reembolso total ou por uma data remarcada sem custo adicional.<\/p>\n\n\n\n

5. Responsabilidades do cliente<\/h3>\n\n\n\n

5.1<\/strong> Os clientes devem chegar ao ponto de encontro designado no hor\u00e1rio. Um atraso de 10 a 15 minutos pode resultar na perda do passeio, sem direito a reembolso.
5.2<\/strong> Os clientes devem seguir as instru\u00e7\u00f5es do guia e cumprir as regras de seguran\u00e7a durante o passeio.
5.3<\/strong> Os clientes s\u00e3o respons\u00e1veis por seus pertences pessoais durante a excurs\u00e3o. A empresa n\u00e3o se responsabiliza por perda ou roubo. <\/p>\n\n\n\n

6. Responsabilidade da empresa<\/h3>\n\n\n\n

6.1<\/strong> A empresa se compromete a prestar o servi\u00e7o conforme descrito no site e conforme acordado com o cliente.
6.2<\/strong> A empresa n\u00e3o se responsabiliza por condi\u00e7\u00f5es imprevistas ou externas (clima, acidentes, atrasos, etc.) que possam afetar o passeio.
6.3<\/strong> A empresa n\u00e3o se responsabiliza por acidentes ou les\u00f5es que possam ocorrer durante o passeio.<\/p>\n\n\n\n

7. Seguro de viagem<\/h3>\n\n\n\n

7.1<\/strong> Recomendamos enfaticamente que os clientes fa\u00e7am um seguro de viagem que cubra acidentes, cancelamentos ou qualquer inconveniente durante a viagem.<\/p>\n\n\n\n

8. Condi\u00e7\u00f5es do tour<\/h3>\n\n\n\n

8.1<\/strong> Os passeios podem ser modificados ou cancelados se as condi\u00e7\u00f5es clim\u00e1ticas forem adversas. Nesses casos, ser\u00e3o oferecidas atividades alternativas ou reembolsos, desde que a excurs\u00e3o n\u00e3o<\/strong> tenha come\u00e7ado.
8.2<\/strong> A empresa se reserva o direito de ajustar o itiner\u00e1rio por motivos operacionais sem reembolso, desde que a altera\u00e7\u00e3o seja de valor igual ou superior ao servi\u00e7o contratado.<\/p>\n\n\n\n

9. Prote\u00e7\u00e3o de dados pessoais<\/h3>\n\n\n\n

9.1<\/strong> A empresa tem o compromisso de proteger a privacidade e a seguran\u00e7a dos dados do cliente.
9.2<\/strong> Os dados fornecidos durante a reserva ser\u00e3o usados exclusivamente para gerenciar a reserva e a comunica\u00e7\u00e3o relacionada.<\/p>\n\n\n\n

10. Propriedade intelectual<\/h3>\n\n\n\n

10.1<\/strong> Todo o conte\u00fado do site – incluindo imagens, descri\u00e7\u00f5es, logotipos e marcas registradas – \u00e9 de propriedade da Trout & Wine ou de seus respectivos propriet\u00e1rios e est\u00e1 protegido por leis de propriedade intelectual.<\/p>\n\n\n\n

Altera\u00e7\u00f5es nos Termos e Condi\u00e7\u00f5es<\/h3>\n\n\n\n

A Trout & Wine se reserva o direito de modificar estes termos e condi\u00e7\u00f5es a qualquer momento. As altera\u00e7\u00f5es entram em vigor imediatamente ap\u00f3s a publica\u00e7\u00e3o no site. <\/p>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t

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Termos e condi\u00e7\u00f5es Termos e condi\u00e7\u00f5es de reservaBem-vindo ao Trout & Wine. Ao fazer uma reserva em nosso site, voc\u00ea concorda com os seguintes termos e condi\u00e7\u00f5es. Recomendamos que voc\u00ea leia esta se\u00e7\u00e3o com aten\u00e7\u00e3o antes de prosseguir com sua compra. 1. Disposi\u00e7\u00f5es gerais 1.1 Estes termos e condi\u00e7\u00f5es se aplicam a todas as reservas […]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"open","ping_status":"open","template":"elementor_header_footer","meta":{"footnotes":""},"class_list":["post-12292","page","type-page","status-publish","has-post-thumbnail","hentry"],"yoast_head":"\nTermos e condi\u00e7\u00f5es - Trout & Wine<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/troutandwine.com\/pt-br\/terms-and-conditions\/\" \/>\n<meta property=\"og:locale\" content=\"pt_BR\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Termos e condi\u00e7\u00f5es - Trout & Wine\" \/>\n<meta property=\"og:description\" content=\"Termos e condi\u00e7\u00f5es Termos e condi\u00e7\u00f5es de reservaBem-vindo ao Trout & Wine. Ao fazer uma reserva em nosso site, voc\u00ea concorda com os seguintes termos e condi\u00e7\u00f5es. Recomendamos que voc\u00ea leia esta se\u00e7\u00e3o com aten\u00e7\u00e3o antes de prosseguir com sua compra. 1. 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